What customers and clinic staff are saying about using .assisTek’s TouchPRO for ePRO data collection in clinical trials conducted in the US as well as 26 other countries.

• "On a scale from 1 to 5, a five to the knowledge, friendliness and responsiveness of your technical support team as well as your trainers.”
  • –Marc Weinberg, MD, Clinical Research Scientist, Leading Pharmaceutical Company
• "Linda was able to easily walk me through the system and within minutes, was able to correct the connection problem."
• "Very knowledgeable and friendly!"

• "We are very pleased with the way the laptop performs. .assisTek has always responded quickly anytime we have needed help.”
• –Kate Balzer, Clinical Study Manager, Major Medical Institution
• "Excellent follow through; all options were explored and return call yielded solution. Representative was clear, friendly, and helpful. Thank you."
• "I was impressed with how concerned she was about imposing on my time. Called back at my convenience…thanks."

• "We have continued to be astounded by the exceptional service provided by .assisTek. We are recommending .assisTek to everyone we know!”
• –Regina Clemente, Clinical Research Manager, Major Pharmaceutical Company
• "John was extra friendly and made my day that much better!!"
• "You have the nicest support staff I’ve ever worked with!"

• "I always feel I know where we are at with .assisTek and that actions will be followed up.”
• –Helen Tyrrell, Clinical Research Manager, Major Pharmaceutical Company
• "Excellent support! Thank you."
• "Very satisfied with support for trial. I have called many times with quick response."

• "Spoke to several people. Pam Montgomery was one. Got lots of follow up on the issue."

• "The staff and Pam was extremely helpful to me since (like a lot of nurses) we are computer ignorant." "

• "I feel completely comfortable with this system! It takes much less time than paper and pencil.”
• -Clinical Research Manager, Leading Pharmaceutical Company
• "I would definitely use this system on another trial because it is an effortless process.”
• –Charles Spalding, Clinical Research Manager, Major Pharmaceutical Company
• "Your touch–screen system is like a fire–and–forget missile. Just hand it to the patient and everything else is taken care of.”
• –Scott Curtice, Clinical Study Manager, Leading Pharmaceutical Company
• "I myself have limited knowledge of computer settings but the representative ( Pam ) was very helpful and explained what to do."

• "I'd never use pencil and paper again! Definitely not!”
• –Marcia Silver, MD
• "Most patients LOVE the computer."
• "Very Good Tool"

Contact us to learn how .assisTek can help with ePRO data collection in your clinical trial